To request a refund, simply contact us with your order details via email to info@Traxsideskating.com twenty (20) days prior to your scheduled event.
SUBJECT LINE: REFUND REQUEST. You can also use the online form below to submit your request.
Your order total, minus a $10 administrative fee will be refunded. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full.
If there is no communication and you do not show up on the day of the event there will be no refund issued or credit given.